What's happening to you?/ What's our problem? >> Don't say those words to people because those are not polite. Instead, you can double confirm their thought or help them to go through the checking list.
out of order, break down
Pronunciation : cold / call
to compensate your customer
odd characteristic compare to other Taiwanese
your ability >> your strength
to express your opinion firmly
to nurture
She is persuasive. / She likes to persuade people.
I am in a great delight about your performance today. We combined news, company operation, and English skills together. You think, you experience, you do roll play and you respond - a combination of lots of skills. I am proud of you!!